In this role you will maintain communication between the ship and port authorities, providing smooth daily clearance in the different ports of call for arrival and departure. Ensure that guests are traveling with the proper documentation. Assist Chief Purser with finance and administrative tasks. Supervise Reception Desk and carry out audits on front office finances, […]

Shore Excursions Manager is responsible for presentation, promotion, supervision and arrangement of the shore excursions offered in the various ports of calls and onboard the vessel. Shore Excursions Manager is to ensure that guests receive efficient and courteous assistance on all tours and is responsible for the Shorex Team onboard. Responsible for accurate financial reporting […]

Responsible for daily auditing including the verification, balancing of entries and recording of financial transactions reported by various hotel departments during the day in the Shipboard Property Management Computer Systems. Oversight and supervision of front office staff and the overall front office operations during the night hours; attending to all guest opportunities which occur during […]

Responsible for the overall onboard accounting and administration; cash handling and cash flow, payroll (including service charge processing), customs and immigration compliance, vessel clearance. Responsible for managing personnel and operations in crew office, Night Audit Officer and Clerk and print Shop.

Leads the onboard hotel team to maximize all onboard revenue opportunities and be consistent with the company’s service standards and goals. Balance revenue opportunities against the overall guest experience.

Serves as a strategic business partner and employee advocate. Ensure maximum workforce productivity through the administration of effective learning and development, performance consulting, employee relations, and crew welfare.

Responsible for the efficient and effective overall management and operation of the hotel.

Responsible for general crew administration to include payroll, administration of crew files, crew berthing and crew documentation. Responsible for performing the task of clearance of the ship including updating of port papers according to the specific port requirements. Overall maintains responsibility for the daily crew office operations.

Responsible for the administration of budget results, reports and inventory control on all marine hotel purchases, with an advisory responsibility to all department heads concerning general control of the marine hotel department.